Susan graduated from the University of Alabama with a Bachelor of Arts degree and began her career in property management in 1985 in Houston. Working for Johnstown America as a leasing consultant, Susan continued to move upward within on-site positions and was promoted to Regional Supervisor two years later. In 1989, Susan joined Republic Property Management Group. While there she supervised a fee-managed portfolio of more than 4,000 units covering four states. Her diverse client base included private investors, lending institutions, and HUD co-insured management groups such as Ginnie Mae. The portfolio was comprised of many types of mixed-financed multi-family communities which included Project based Section 8 and RTC Affordable Housing units, as well as conventionally financed properties.
She joined Allied Orion Group in 1994 as a Regional Supervisor, working with clients to reposition their real estate acquisitions in the marketplace through extensive million dollar renovations. The lease-ups of newly constructed conventional A plus and affordable multi-family properties were placed under her supervision, along with other daily responsibilities which included personnel management, marketing, fiscal accountability and recommendations for capital improvements to maintain and improve the assets. In 2001, Susan became directly involved with the daily supervision of public housing operations for one of the largest public housing agencies in the state of Texas–the Houston Housing Authority. Consistently producing elevated annual PHAS scores and guiding the successful lease-up of several redeveloped mixed-income communities for Houston, has lead to six successive renewals of the management agreements with the Houston Housing Authority.
In 2005, Susan was promoted to Vice President of Housing Operations at Allied Orion Group. She currently oversees three Regional Supervisors and two Senior Managers who are directly responsible for the daily operations of multi-family sites in Dallas, Houston, San Antonio and Mobile. The development of many of these properties involved the financial layering of several affordable programs to include Public Housing Subsidies, LIHTC, BOND and HOME FUND financing.
Susan is a member of the Institute of Real Estate Management where she received the designation of Certified Property Manager in 1997. Susan also holds the designations of Certified Occupancy Specialist and Tax Credit Specialist from the National Center of Housing Management, NAHRO’s Public Housing Manager Certification and Nan McKay’s HQS, UPCS and Advanced Inspection Certifications. Susan also has a HCCP certification designation from IREM and the National Association of Home Builders.